In true Google fashion, the company recently announced that Google My Business support has now come up with a new way of handling the entire Practitioner Listings process.
Where Practitioner Listings Come into the Picture
When a number of professionals, such as doctors, lawyers, etc. operate from the same office location but have different clients, Practitioner Listings are used. One has to create multiple Google My Business listings to support such practitioners.
However, this process has now undergone a few changes. Here’s a quick look at the said changes
When a Practitioner Retires
Previously, when a practitioner retired, Google My Business by default marked the listing as ‘Closed’, which often lead the customers to believe that the entire business has shut shop. However, now you can request Google to entirely remove the said listing from Google Maps.
When a Practitioner Dies
Somewhat similar to the above scenario, Google My Business used to by default mark a listing as ‘Permanently Closed’ when a practitioner died. Again, you can send out a request to Google to completely remove the listing from Maps instead of displaying the rather distasteful messaging.
When a Practitioner Starts Working Elsewhere
In such cases, you follow the same protocol as before. You are expected to update the practitioner’s listing to display their new business location because Google believes that the listing belongs to the professionals and not the business.
These updates are still new, so chances are you might run into some problems when trying to make changes to Practitioner Listings. In case you face any issues, you are most likely to receive a quick solution by reaching out to @GoogleMyBiz on Twitter.