So how does a business build, monitor, and maintain their reputation online? It all starts with your reviews. According to Bright Local, 86% of consumers read a business’s online reviews and that increases as your target demographic gets younger. 91% Millennials for example trust online reviews as much as friends and family.
So How Do I Monitor My Reputation
Our Reputation Management program is more than just technology and dashboards. You will also have access to our branding team who can help you determine what the best course of action is based on the issue at hand. Did you get a 1 star review? We can help with that. Our staff will reach out to you to discuss the situation and help you respond appropriately.